If you are having any difficulty with charging your batteries, please review our troubleshooting tips below:
1. Plug in the charger. The THERAGUN LED will blink green 3 times and then stop.
2. Insert the battery into the charger and press down until it clicks into place. If the battery is fully inserted in the charger the THERAGUN LED will flash red at a slow pace (once per second) to show it is charging.
3. Once the THERAGUN LED turns solid green the battery is fully charged.
When the battery is overheated, broken, or is not fully inserted in the charger, the THERAGUN LED will flash red at a rapid pace (three times per second). If you have any other questions, please reach out to our Customer Experience team at firstname.lastname@example.org.